General Terms and Conditions
I practice my profession as a mental trainer of athletes to the best of my knowledge and belief, with care and according to the current recognized standards of sport psychology. As a mental trainer expert, I will only provide services for which I have been trained and educated and for which I possess the professional experience and skills. I will behave in a professional and correct manner towards my clients. I will respect their dignity, integrity and rights, especially their right to self-determination and personal responsibility.
Mental training usually includes the following services:
- Analysis and sport-specific clarification of the situation.
- Mutual agreement about the content and objectives of the mental training program.
- Counseling and assistance in special situations, e.g. .pre-competition condition, reduced performance in competition, career transitions, assistance in solving problems in the client’s environment etc.
- Observation of the client in training and competition.
- Use of diagnostic instruments such as tests or questionnaires.
- The involvement of other specialists for problems extending beyond the area of immediate concern.
The basis of our working relationship is founded on trust and communication, the laying down of common objectives and a solution-oriented approach.
For the training to be successful it is imperative the client talks about any inconsistencies or ambiguities without delay. If a clinical problem arises I will address the problem with the client and with his/her permission refer him/her to the appropriate specialist
I may be released from the obligation of secrecy when the client expressly permits it. When the client expressly agrees I may give information obtained from the client to third parties, for example, attending physicians, physical therapists, trainers or caregivers.
Client information may be made anonymous for continued use including, statistics, didactic research or publication purposes. Making the information anonymous means that it does not permit a concrete connection to the client to be deduced
Billing can be done in one of two ways: either as a predetermined flat rate billing or by hourly rates. Billing by hourly rates will also include an agreement about the approximate cost of our collaboration.
The consulting hours are billed monthly. Written reports, reviewing of documents, test analysis, professional exchanges with experts, telephone conversations and advice by e-mail, Skype etc. within the framework of sport psychology consultations are also charged on the basis of the agreed hourly rate. The client will be invoiced separately for expenses, such as trips and overnight stays.